📍 Pembroke, NC
🕒 Full-Time | Salaried | Leadership Role

Slim Chickens is seeking a results-driven General Manager to lead our Pembroke location. This role is ideal for an experienced restaurant leader who is passionate about people development, operational excellence, and delivering an outstanding guest experience.

Position Summary

The General Manager is fully accountable for the day-to-day operations, financial performance, and team leadership of the Pembroke restaurant. This role leads all aspects of the business, including staffing, training, food safety, guest satisfaction, and cost management, while ensuring strict adherence to Slim Chickens brand standards and company policies.

Key Responsibilities

Operational Leadership

• Oversee all daily restaurant operations to ensure speed, accuracy, cleanliness, and quality

• Execute brand standards, recipes, and service expectations consistently

• Maintain food safety, sanitation, and safety compliance at all times

Financial & Business Performance

• Own the restaurant P&L, including labor, food cost, inventory, waste, and controllables

• Analyze KPIs and implement action plans to improve performance

• Ensure accurate cash handling, deposits, and inventory controls

Team Leadership & Development

• Recruit, hire, train, and retain high-performing team members

• Develop Assistant Managers and Shift Leaders through coaching and accountability

• Conduct performance reviews and manage corrective action appropriately

People Operations & Compliance

• Ensure compliance with all federal, state, and local labor laws

• Maintain proper scheduling, timekeeping, and attendance standards

• Foster a professional, respectful, and inclusive workplace

Guest Experience

• Lead from the floor during peak periods

• Resolve guest concerns quickly and professionally

• Monitor guest feedback, OSAT scores, and online reviews

Facility & Asset Protection

• Maintain equipment and facilities to company standards

• Protect company assets through strong cash, inventory, and security practices

Qualifications

• 2+ years of restaurant management experience; General Manager experience preferred

• Proven ability to lead teams of 25–50+ employees

• Strong financial acumen with experience managing food and labor targets

• Excellent leadership, communication, and organizational skills

• ServSafe certification (or ability to obtain)

• Ability to work 50+ hours per week, including nights, weekends, and holidays

What We Offer

• Competitive salary with performance-based bonus opportunity

• Benefits package including medical, dental, and vision

• Paid time off

• Growth and advancement opportunities within a growing brand

• Supportive leadership and structured operational systems

Ready to Lead?

If you’re a hands-on leader who thrives in a fast-paced environment and takes pride in developing people and running a strong business, we’d love to talk with you.

Apply today to join the Slim Chickens team in Pembroke.

Job Type: Full-Time Exempt

Pay Range: $45,000-$50,000

Benefits:

• Employee Meal Discount
• Paid Training
• Health Insurance Benefits (Full Time Only)
• Paid Time Off
• Internal Referral Bonuses
• Fast-Paced Environment
• Opportunity for Advancement
• Weekly Pay!

Expectations:

• Support GM operationally and administratively (operational positions, tracking financial metrics, recruiting and interviewing, etc.)
• Lead a team of employees to serve customers and accomplish company goals
• Lead alongside the GM and other shift leaders to build a "people-first" culture
• Assist GM in leadership and trainer development
• Maintain top-quality food and customer service practices
• Ability to obtain training certifications/qualifications (e.g. ServSafe Certification)

Qualifications:

• Experience leading teams (Required; 2+ Years Preferred)
• Fast-Food or Quick-Service Restaurant Experience (Preferred)
• Professional Communication Skills 
• Friendly, “Infectiously-Enthusiastic†Personality 
• Well-Groomed Professional Appearance 

We are looking for a highly motivated and organized individual to join our team as a Shift Leader at Slim Chickens. As a Shift Leader, you will be responsible for ensuring that our customers have a great experience while they enjoy our delicious food. You will also be responsible for leading and motivating a team of employees to maintain a high level of quality, service, and cleanliness at all times.

Job Expectations:

• Oversee and manage daily operations during your shift, ensuring the team is providing excellent customer service, preparing and serving high-quality food, and maintaining a clean and organized work environment.
• Train, coach, and motivate team members to meet performance goals, provide excellent customer service, and maintain a positive and productive work environment.

Qualifications/Requirements:

• Previous supervisory experience in the food service industry preferred
• Ability to work in a fast-paced environment and handle multiple tasks at once
• Excellent communication, interpersonal, and leadership skills
• Ability to work flexible hours, including weekends and holidays
• Must be able to stand for long periods of time and lift up to 25 pounds

Benefits:

• Competitive hourly wage with weekly pay
• Health, dental, and vision insurance available for full-time team members
• Referral bonus program
• Flexible Schedule
• Paid time off after a year of employment
• Employee discount on Slim Chickens menu items

Location: Pembroke, NC

Are you looking for a fun and rewarding job in the food service industry? Are you looking for a company that cares for you? Slim Chickens might be the place for you! Slim Chickens in Pembroke is hiring! We are looking for energetic and friendly individuals to join our team and provide exceptional customer service to our guests.

Job Expectations:

• Greet and assist customers with orders in a friendly and efficient manner
• Prepare food items according to company standards and procedures
• Maintain a clean and organized work area
• Follow all health and safety guidelines
• Work collaboratively with other team members to ensure customer satisfaction

Requirements:

• Must be at least 16 years old
• Previous experience in food service is preferred but not required
• Availability to work weekends and holidays
• Positive attitude and strong work ethic

Benefits:

• Health insurance for full-time team members
• Free uniforms upon hire
• Employee discount on food
• Referral bonuses for referring new team members
• Opportunity for growth and advancement within the company
• Weekly pay

At Slim Chickens, we compete with other fast-food chains such as Zaxby's, Shake Shack, and Chick-fil-A, so we are looking for team members who are ready to provide top-notch service and help us stand out from the crowd. If you are interested in joining our team, please apply today!